Reach Out for Help You Can Count On
Contact us with questions about your Farm Family policies.
Office Locations
New York
344 US-9W
Glenmont, NY 12077
Missouri
1949 E. Sunshine St.
Springfield, MO 65804
Bill Pay & Policy Service
Hours
Monday – Friday
7:30 a.m. – 6:30 p.m. CT
Saturday
7 a.m. – 7 p.m. CT
Claim Service
24 hours a day, 7 days a week
Phone: (800) 333-2860
Fax: (518) 533-4589
Roadside Assistance
For questions or to submit a reimbursement request, email GlassTow@farmfamily.com.
Farm Family is aware of a phone and email scam in which callers are impersonating Cape Cod 5 Bank officials and advising that Farm Family no longer accepts certain types of payment. If you are approached by someone claiming to represent Farm Family, please contact us at Report-Fraud@farmfamily.com.
Suspect
Insurance Fraud?
Contact our Investigative Teams at Report-Fraud@farmfamily.com or the National lnsurance Crime Bureau directly.
Manage Your Account
Skip the call and log in to your account to file a claim, pay your bill and view your account settings.
