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Contact us with questions about your Farm Family policies.

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Office Locations

New York

344 US-9W 
Glenmont, NY 12077

Missouri

1949 E. Sunshine St. 
Springfield, MO 65804

Bill Pay & Policy Service

(800) 899-6519

Hours
Monday – Friday
7:30 a.m. – 6:30 p.m. CT

Saturday
7 a.m. – 7 p.m. CT

Claim Service

24 hours a day, 7 days a week

Phone: (800) 333-2860
Fax: (518) 533-4589

Roadside Assistance

For questions or to submit a reimbursement request, email GlassTow@farmfamily.com.

Farm Family is aware of a phone and email scam in which callers are impersonating Cape Cod 5 Bank officials and advising that Farm Family no longer accepts certain types of payment. If you are approached by someone claiming to represent Farm Family, please contact us at Report-Fraud@farmfamily.com.

Suspect
Insurance Fraud?

Contact our Investigative Teams at Report-Fraud@farmfamily.com or the National lnsurance Crime Bureau directly.

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